Terms of Service
Effective Date: 02/06/2025
Welcome to VLF Trends! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.
1. About Us
VLF Trends is an Indian ethnic wear brand specializing in traditional and contemporary ethnic clothing. We are committed to providing high-quality ethnic wear that celebrates Indian culture and fashion.
Contact Information:
- Email: support@vlftrends.in
- Phone/WhatsApp: +91 85113 98513 (11 AM - 8 PM)
2. Acceptance of Terms
By using our website, placing an order, or accessing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
3. Eligibility
- You must be at least 18 years old to use our services
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
4. Products and Services
- We specialize in Indian ethnic wear including but not limited to sarees, lehengas, suits, and traditional accessories
- All product descriptions, images, and specifications are provided for informational purposes
- We reserve the right to modify or discontinue products without prior notice
- Product colors may vary slightly due to screen display differences
5. Pricing and Payment
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes
- We reserve the right to change prices without prior notice
- Payment must be completed at the time of order placement
- We accept various payment methods as displayed during checkout
6. Shipping and Delivery
- We currently ship within India only
- Free shipping is provided on all orders
- Standard delivery time is 3-5 business days
- Tracking information will be sent via email once your order is shipped
- Delivery times may vary during festivals and peak seasons
7. Exchange Policy
We operate an exchange-only policy (no returns or refunds):
- Exchange Period: 15 days from delivery date
- Eligible Items: Size exchanges only for the same product
- Condition Requirements: Items must be unworn, unused, with original tags and packaging
- Process: Contact us via email or WhatsApp to initiate exchange
- Unboxing Video: Required for damage or defect claims
- Shipping: We cover all exchange shipping costs
For detailed exchange procedures, please refer to our Exchange Policy page.
8. Prohibited Uses
You may not use our website for:
- Any unlawful purpose or to solicit unlawful acts
- Violating any applicable laws or regulations
- Transmitting harmful or malicious content
- Impersonating any person or entity
- Interfering with website security features
9. Intellectual Property
- All content on our website, including designs, logos, text, and images, is owned by VLF Trends
- You may not reproduce, distribute, or create derivative works without written permission
- Product designs and patterns are proprietary to VLF Trends
10. User Content
- You may submit reviews, comments, or feedback about our products
- By submitting content, you grant us a non-exclusive right to use, reproduce, and display such content
- You are responsible for the accuracy and legality of any content you submit
11. Privacy and Data Protection
- We are committed to protecting your privacy and personal information
- Our data collection and usage practices are outlined in our Privacy Policy
- We comply with applicable Indian data protection laws
12. Limitation of Liability
- VLF Trends shall not be liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for the specific product or service
- We are not responsible for delays or failures due to circumstances beyond our control
13. Indemnification
You agree to indemnify and hold VLF Trends harmless from any claims, losses, or damages arising from your use of our services or violation of these Terms.
14. Force Majeure
We shall not be liable for any delay or failure in performance due to events beyond our reasonable control, including but not limited to natural disasters, government actions, or pandemic-related restrictions.
15. Dispute Resolution
- Any disputes shall be resolved through binding arbitration in accordance with Indian law
- The courts of [Your City/State] shall have exclusive jurisdiction over any legal proceedings
- Indian law shall govern these Terms and any disputes arising therefrom
16. Modifications
- We reserve the right to modify these Terms at any time
- Changes will be effective immediately upon posting on our website
- Continued use of our services constitutes acceptance of modified Terms
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
18. Contact Information
For questions about these Terms of Service, please contact us:
Email: support@vlftrends.in
Phone/WhatsApp: +91 85113 98513 (Available 11 AM - 8 PM)
Last Updated: 02/06/2025
By using VLF Trends services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.
